Table of Contents
- Key Elements of the OSH Non-Conformance and Corrective Action Procedure
- Purpose
- Responsibilities
- Identification of Non-Conformances
- Reporting Process
- Investigation and Root Cause Analysis
- Corrective Actions
- Monitoring and Review
- Download Sample OSH Non-Conformance and Corrective Action Procedure
Key Elements of the OSH Non-Conformance and Corrective Action Procedure
Purpose
The document should clearly state its purpose, which is to define requirements for a systematic method of identifying non-conformances and developing actions for their correction. This sets the tone for the entire procedure and emphasizes its importance in maintaining OSH standards.Responsibilities
Outline the roles and responsibilities of key personnel involved in the non-conformance and corrective action process. This typically includes:- QHSE Manager
- Project Manager / Department Head
- Site HSE Representative
Identification of Non-Conformances
Specify the various methods through which non-conformances can be identified, such as:- Internal Audits
- External Audits
- Site Walks
- Inspections
- Client Feedback
Reporting Process
Detail the process for reporting non-conformances, including:- Who can report non-conformances
- How to report (e.g., communication channels, forms)
- Where to record non-conformances (e.g., registers, databases)
Investigation and Root Cause Analysis
Describe the process for investigating non-conformances and identifying root causes. Include information on:- Common root causes
- Root cause analysis tools (e.g., 5 Why’s, Fishbone Diagram, Taproot method)
Corrective Actions
Outline the process for developing and implementing corrective actions, including:- Evaluating the need for corrective actions
- Developing appropriate corrective measures
- Assigning responsibilities and timelines
- Risk assessment for new corrective actions
Monitoring and Review
Describe the process for monitoring and reviewing the effectiveness of corrective actions, including:- Recording and communicating results
- Reviewing effectiveness in follow-up audits
- Timescales for implementation and review
Download Sample OSH Non-Conformance and Corrective Action Procedure
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